GENEZEZ / HELP & INFORMATION

A few things to know.

Clear answers about joining Genezez, using the app and finding the right help.

Getting started

Who is Genezez for?

Genezez is a business network for entrepreneurs, business leaders and investors. Explore it when you have a business to introduce, a requirement to explain or people you would like to learn about.

Where can I use Genezez?

Download the Genezez app from the App Store or Google Play. Create your account in the app, or apply for membership on this website and then sign in to the app with the same email and password.

How does the membership application work?

Choose how you join, add your details and a short introduction, and create a password. We email you a 6-digit code to confirm your address. Enter it on the page and your Genezez account is created; sign in to the app with the same email and password. Creating an account does not guarantee introductions, funding or any particular outcome.

Do I need an invite code, and are there membership fees?

The website application does not ask for an invite code or take payment. Ask the membership team at apply@genezez.com about current eligibility, invitations, fees and next steps before making a commitment.

Using Genezez

Are the profiles and opportunities shown here live?

The phone images are publisher-supplied App Store previews. Their names, companies and posts are sample content rather than a live directory or current offers. Use the app to explore available profiles and posts.

Does the Investment Wall guarantee funding or vetted deals?

No. It shows funding posts and supports introduction requests. Profiles and posts are starting points for your own conversations and due diligence; they do not guarantee accuracy, responses, funding or returns.

How do I get help with my account?

Email support@genezez.com with a short description of the issue, your app version and device type. Do not include passwords, payment details or private conversations. Account access and settings are managed in the app.

Privacy, billing & feedback

Does this website save my application or feedback?

Form details stay in the open page and are not submitted or saved in browser storage. Opening or copying a draft passes its text to your email app or clipboard. If you send the email, Genezez receives the message. Read the Privacy Policy for details.

How do I request a refund or cancel a subscription?

This website has no checkout. If you have a charge, check its receipt for the billing provider. App store purchases use the store’s refund and subscription controls; other payments follow the agreement supplied at purchase. See Refunds & Cancellations for the relevant links.

How can I share feedback or report an accessibility issue?

Use the Feedback page to prepare an email or contact support@genezez.com directly. Describe what you were trying to do, the page involved and what would have helped. For accessibility issues, include your browser and assistive technology if you are comfortable sharing them.

Something else on your mind?

Talk to the team

Your world of business. Wherever you are.

Connect with your network in the Genezez app. Download the app, then sign in or create your profile to get started.

Open on your phone

Scan with your phone’s camera to open the store. Choose the code for your device.

The Genezez story

A new day across a mountain horizon

The future begins with a possibility.

Someone notices a need. Someone questions a familiar answer. A founder begins the work of turning that possibility into something people can use.

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